Frequently Asked Questions

Sorry, but we do do not treat dogs or cats. We also do not treat horses, cows, or other non-poultry farm animals.

As a mobile practice, we conduct in-home appointments in Central Massachusetts and northeast Connecticut. See our [Service Range and Pricing] page for more information.Not in Massachusetts? Try a [Telehealth Appointment].

We do not treat pigs at this time. Please contact a large animal vet or vet hospital near you.

No, we are a fully mobile veterinary practice and do not have an office or physical location. We conduct all appointments inside the home and do not have an RV or large Van. We also offer virtual telehealth appointments.

No, we are not equipped to hospitalize or transport pets. In many cases we can enable you to have your pet recover from a procedure, treatment, illness, or injury in the comfort of your home and theirs. If your pet requires hospitalization, we can recommend a facility that is equipped for that care.

All we require is a small space anywhere in your house for two people, a folding table, and sometimes an electrical outlet. We can set up in any of room in your home including but not limited to living rooms, bedrooms, kitchens, dining rooms, mud rooms & entryways, garages, basements, and even outdoors (weather permitting).

It is helpful to keep your animals habitat in its typical state. You don’t need to clean it for us, and if you do, please save any poops given within 48hrs of the appointment. 

FOR BIRD OWNERS – Please have your birds inside their cage upon our arrival.

Yes Exotic Pet Mobile Vet carries all professional licenses and insurances.

Yes, we are able to prescribe medications and we carry many of our commonly used medications with us. Once we have seen your pet with an in-home appointment, we may also able to prescribe some medications via Telehealth Appointments.

Yes, we are experienced with the diet, habitat, and enrichment needs of your pet. We can recommend what your pet will need to be healthy including diet, water, habitat, lighting, humidity, enrichment, etc. Some species have more simple husbandry and we can cover this during a regular appointment, but some species (reptiles etc) will require a full husbandry consultation. If you’re unsure of the care of your exotic pet, book an exam and husbandry consultation today!

We try to respond within 48 hours. If it is an emergency, please contact your nearest emergency or urgent care animal hospital or clinic.

Appointment costs include:
– $80 mobile fee
– Extended service range fee ($2 per mile past 50 road miles traveled by EPMV from Brimfield, MA
– $95 Exam Fee
– Plus the cost of any diagnostics, medication, procedures, treatments, and husbandry consultations

For more information, check out our [ page]

Our mobile practice is not set up for emergencies or urgent care; your best option is to contact your nearest emergency animal hospital or clinic. You are welcome to contact us to see if we have day of or near-term availability, but we often will not be able to assist you on short notice. We also may not be equipped to deliver the emergency care or hospitalization your pet requires in those situations.